Last updated: 29 May 2026
These Terms of Service ("Terms") are a binding agreement between you ("you", "Client") and LCG Corp, doing business as LCG Claims ("LCG", "we", "us", "our"). They govern your use of www.lcgclaims.com, claims.lcgclaims.com and any related forms, calls, emails, text/SMS or WhatsApp messages, and any claim-filing assistance services we provide.
By using our website, submitting a claim form, signing an authorization, or otherwise engaging our services, you agree to these Terms. If you do not agree, do not use our services.
LCG Corp is a U.S. claims-filing assistance company. We help consumers prepare, submit and follow up on claims, complaints and refund applications — including FTC redress, class-action settlement claims, Western Union remission, Equifax data-breach claims, gambling complaint cases, online-fraud claims, mass-tort intake and other consumer-redress programs.
LCG Corp is not a law firm. We do not provide legal advice or legal representation. Our services are limited to claim-preparation and filing assistance. Engaging our services does not create an attorney-client relationship. If you need legal advice you should consult a licensed attorney in your state.
You must be at least 18 years old and a U.S. resident (or otherwise eligible under the relevant program) to use our services. You represent that all information you provide is true, accurate, and your own (or that you are authorized to submit it on behalf of another adult who has given you written authority to do so).
We do not guarantee any particular outcome, award, payout, timing, or that you will be found eligible. Decisions on eligibility and payout amounts are made by settlement administrators, courts, regulators or counterparties — not by LCG.
We may suspend or terminate your matter immediately if we reasonably believe you have provided false information or are misusing our services.
Many of the programs we help with are free to apply to via the settlement administrator or agency directly. You can apply yourself without paying us; you are choosing to use our preparation and filing assistance as a convenience.
Where a fee applies to your matter, we will disclose it to you in writing before you sign up, in a separate fee agreement or order form. Typical fee structures include a flat preparation fee, an administration fee, or a success fee calculated as a percentage of the amount you actually recover. Unless your fee agreement says otherwise:
The fee agreement controls if anything in it conflicts with this Section 5.
To act on your behalf with a settlement administrator, agency, lender, airline, operator or counterparty, we will ask you to sign a Letter of Authority, Form of Authority or similar authorization. By signing, you authorize LCG and our partners to communicate with that party, request information about your account or claim, and submit documents on your behalf. You can revoke that authorization at any time in writing — this will not affect work already done.
By giving us your contact details you consent that LCG and our service providers may contact you by phone (including pre-recorded or autodialed calls), email, text/SMS and WhatsApp about your enquiry, claim and related services. Standard message and data rates may apply. Message frequency varies.
You can opt out of marketing texts at any time by replying STOP to any message, or of marketing generally by emailing info@lcgclaims.com. Opting out of marketing does not stop service messages necessary to progress an active claim.
You can cancel your engagement with us at any time by emailing info@lcgclaims.com. If you cancel before we have submitted your claim, no fee is payable. If you cancel after submission, your fee agreement will determine what (if anything) is owed for work already completed. Any pre-paid fee that we have not earned will be refunded to your original payment method within 30 days.
The website, including its design, text, graphics, software and trademarks, is owned by LCG Corp or its licensors. You may view and use the site for personal, non-commercial purposes only. You may not copy, scrape, reverse-engineer or republish any part of the site without our prior written consent.
Our website may link to third-party sites, settlement administrator portals or partner services we do not operate. We are not responsible for their content, accuracy, terms or privacy practices. You access them at your own risk.
OUR SERVICES AND THIS WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY CLAIM WILL BE APPROVED, OR THAT ANY AMOUNT WILL BE RECOVERED.
NOTHING ON THE SITE OR IN ANY COMMUNICATION FROM US IS LEGAL, TAX OR FINANCIAL ADVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LCG CORP AND ITS OFFICERS, EMPLOYEES, AGENTS AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR LOSS OF GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF OUR SERVICES OR THIS WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU ACTUALLY PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.
You agree to defend, indemnify and hold harmless LCG Corp and its officers, employees, agents and partners from and against any claims, damages, losses, costs and expenses (including reasonable attorneys’ fees) arising out of (i) any information you provide that is false or misleading, (ii) your breach of these Terms, or (iii) your misuse of the services.
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. The federal and state courts located in Wyoming have exclusive jurisdiction over any dispute that is not subject to the arbitration provision below, except that either party may bring an individual action in a small-claims court of competent jurisdiction.
Please read this section carefully — it affects your legal rights.
Any dispute, claim or controversy arising out of or relating to these Terms or our services that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will take place in Wyoming or by video/teleconference at your election, and judgment on the award may be entered in any court of competent jurisdiction.
You and LCG agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding.
You may opt out of this arbitration agreement within 30 days of first agreeing to these Terms by emailing info@lcgclaims.com with the subject line "Arbitration Opt-Out" and your full name and address. Opting out will not affect any other part of these Terms.
We may update these Terms from time to time. The "Last updated" date above shows when they were last revised. Material changes will be communicated by posting on the site or by direct notice. Continued use of our services after the effective date means you accept the updated Terms.
We may suspend or terminate your access to our services at any time, with or without notice, for any reason including suspected fraud, breach of these Terms, or as required by law. Sections 5, 9, 11, 12, 13, 14, 15 and any other provision that by its nature should survive will survive termination.
LCG Corp — info@lcgclaims.com — (888) 926-9074
See also our Privacy Policy.
Last updated: 29 May 2026